Dynamics GP SmartLists were not user friendly or flexible; very time-consuming and required a lot of manipulation and extra steps to create a professional presentation. Often had they to create multiple reports and combine them to get the one report that was needed.
Careworks Managed Care Services now uses Mercury which allows them to extract and deliver data for a professional presentation. They are able to create beautiful layouts with a consistent, professional look for custom or recurring reports. This in turn saves as much as 90 minutes when running reports in exactly the format needed.